Effective Date: October 2025
Munchify (“we,” “us,” or “our”) values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Munchify mobile application, website, and related services (collectively, the “Platform”). Please read this policy carefully.
By accessing or using Munchify, you agree to this Privacy Policy. If you do not agree, please refrain from using our Platform.
We collect information to provide, improve, and personalize your Munchify experience.
Account Information: Name, email, phone number, password, profile picture, and delivery addresses.
Payment Information: Mobile money, card, or wallet details processed securely through trusted payment gateways (we do not store full card details).
Order Data: Food and product orders, delivery preferences, and feedback.
Communications: Messages, emails, or support requests you send to us.
Device Information: Device model, operating system, IP address, browser type, and app usage stats.
Location Data: Real-time GPS data (when enabled) to provide delivery tracking and location-based services.
Cookies and Analytics: Used to personalize experiences, remember preferences, and analyze user behavior.
We use your data to make Munchify fast, reliable, and personalized:
To process and deliver your orders efficiently.
To personalize menus, offers, and recommendations.
To improve platform performance and detect bugs or abuse.
To communicate updates, offers, or support messages.
To analyze trends and improve business decisions.
To comply with legal obligations and ensure platform security.
We do not sell your personal data. We only share it in limited, responsible ways:
With Vendors and Delivery Partners: So they can fulfill your orders.
With Payment Providers: To process secure transactions.
With Service Providers: For analytics, marketing, or cloud hosting (under strict confidentiality).
For Legal Reasons: When required by law, regulation, or legal process.
For Mergers or Acquisitions: If Munchify undergoes corporate restructuring, your information may transfer as part of business assets.
We implement strong encryption, firewalls, and restricted access to protect your data.
While no system is 100% secure, we continuously monitor and upgrade our defenses to protect your information from unauthorized access, alteration, or misuse.
Depending on your location, you may have the right to:
Access or request a copy of your personal data.
Correct inaccurate or outdated information.
Delete your data (“Right to be Forgotten”) subject to legal limits.
Withdraw consent for specific data uses.
Opt out of promotional communications.
To exercise your rights, contact us at support@munchify.store.
We retain data only as long as necessary for legitimate business or legal reasons — typically for as long as your account remains active, or as required by tax, fraud prevention, or dispute resolution laws.
Munchify is not designed for users under 16 years old. We do not knowingly collect personal data from minors. If we learn that a child has used our service, we will delete the account promptly.
Our Platform may contain links or integrations with third-party apps or services. We are not responsible for their privacy practices. Please review their respective privacy policies before interacting with them.
We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted with a revised “Effective Date.” Continued use of Munchify means you accept those changes.
For questions, concerns, or data-related requests, reach out to us at:
📧 support@munchify.store
🌐 www.munchify.store
